Privacy Policy for Glaze

To provide the best possible website experience and service, we process certain personal data. This privacy policy explains the personal data we process, the purposes for which we process data, and the way we handle it.

We prioritize the security of personal data for both our customers and visitors to our online platform. You can also learn how to inspect, change, or delete your own data. For any questions, please contact us via privacy@glaze.pk.

Glaze Apparels is committed to handling personal data responsibly. We process personal data with care and adhere to privacy legislation, securing data with appropriate technical and organizational measures.

Our Data Processing Principles:

     

      1. Purpose Specification: Clearly state the purposes for processing personal data through this privacy statement.

      1. Data Minimization: Restrict the collection of personal data to what is necessary for legitimate purposes.

      1. Consent: Seek your explicit permission to process personal data where required.

      1. Security Measures: Implement appropriate security measures to protect personal data and require the same from third parties processing data on our behalf.

      1. Data Subject Rights: Respect your rights to access, correct, or delete personal data upon request.

    Personal Data Collection and Use

    1. Personal Data

    When you use our online platform (www.glaze.pk), we may collect personal data provided directly by you for the service requested.

    1.1 Your Personal Data

    When you log in, contact our employees, apply for a job, or make a purchase, we record the personal data you provide to manage orders, contact you, and deliver services.

    1.2 Use of Your Data

       

        • Order Processing: We use your name, address, payment data, and email to process and deliver orders and communicate order status. Necessary data may be shared with third-party delivery services.

        • Personal Accounts: Data is stored in your Glaze account, where you can manage delivery addresses, order history, and preferences.

        • Customer Service: We use your data (phone number, email) to assist with inquiries and improve services.

        • Newsletters: We use your email address to send newsletters based on your interests and purchases.

        • Reviews: Product reviews may display your first name.

        • Fraud Prevention: We use customer data to prevent and combat fraud, and may provide data to authorities if necessary.

        • Legal Obligations: We may provide data to authorities as required by law.

        • Marketing: Data is used for marketing activities. You can opt-out of marketing communications by contacting us.

        • Job Applications: We process contact details and recruitment-related information provided by you.

      1.3 Third-Party Data Processing

      We work with third parties to provide services. These third parties process your data on our behalf under strict agreements ensuring security, confidentiality, and your rights.

         

          • Logistics: Post processors and delivery services.

          • Marketing: Personalization and advertisement display services.

          • Analytics: Google Analytics for website usage analysis.

          • IT Services: Maintenance and administration of systems and data storage.

          • Customer Service: Handling questions, complaints, repairs, and guarantees.

        1.4 Your Rights

        You have rights regarding your personal data:

           

            • Right to Information: Transparent explanation of data handling and your rights.

            • Right of Access: Request access to your data.

            • Right of Correction: Correct or update your personal data.

            • Right to Object: Object to data processing or use for direct marketing.

            • Right to Data Portability: Receive data in a machine-readable format.

            • Right to be Forgotten: Request deletion of your data.

            • Right to Submit a Complaint: Submit complaints about data handling.

          1.5 Online Data Use

          We use personal data for:

             

              • Advertisements: Our website may contain ads.

              • Cookies: Cookies are used for various purposes. You can disable cookies in your browser.

              • Google Analytics: Used to analyze website usage.

              • Website Optimization: Retain personal data for as long as necessary for relationship management and order handling.

            1.6 Data Retention

               

                • Recruitment: Retain data as necessary for the recruitment process.

                • Retention Periods: Delete inactive customer accounts after 7 years. Retain data for legal obligations, such as tax records, for 7 years.

              Security

              We take measures to protect personal data from misuse and unauthorized access.


              Third-Party Websites

              This privacy statement does not apply to third-party websites linked to our platform. We advise reading their privacy statements.


              Changes to This Privacy Statement

              We may update this privacy statement periodically. Please review it regularly.


              Contact

              For any questions or concerns about our privacy policy, contact us at info@glaze.pk.

              By using our services, you agree to this privacy policy.